I see BUSA are soliciting feedback from supporters about what they like and dislike about the club at the moment, as well as asking for ideas for improvements that could be made. Link below!
https://docs.google.com/forms/d/e/1FAIpQLSfyyy1pWZV8xPh2Mrw79Gm5C_14kHNdJtL8MjNfWhru8tNq5A/viewformFor what it's worth, I've sent in about 12(ish) ideas for improvements, some of which could be more easily be adopted than others - and I already know from chatting to the chairman he's absolutely not going to let us start enjoying a pint at our seat (and events at a recent game simply proved he's sadly right not to trust us - so thanks for that).
Nothing is ever going to be perfect straight away but I think in general things are going pretty well off the field despite the massive challenges of getting a huge new stadium up and running while still trying to finish building the thing. Most people I talk to agree.